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  2. Frequently Asked Questions

Frequently Asked Questions

  • Please tell me the check in time and check out time

    Normal check-in is from 15 o'clock and check-out time is at 10 o'clock.
  • Is there a non-smoking room?

    From March 1, 2020, all rooms will be non-smoking.For customers who smoke, we have one smoking booth on the first floor and one on the seconContinue reading
  • Can I connect the Internet in the rooms?

    Internet connection is possible with your personal computer or smartphone. Free Wi-Fi is available, so please check your password at the froContinue reading
  • Is there a rental computer?

    There is no rental computer.
  • Is there a vending machine for drinks / cigarettes?

    Vending machines for juices, alcoholic beverages, snacks, etc. are located on the 1st floor of the hotel.
    We do not have a cigarette vendingContinue reading
  • Is there a public bath?

    On the 1st floor of the hotel, there is a natural hot spring bath "Oshidori-no-yu".
    ◆Bath time:6:00 am to 9:30 pm 15:00 to 24:00 pm
    Rinse-inContinue reading
  • About the sauna

    There is a sauna for both men and women in the public bath.
    ■Available time:17:00-23:00 Up to 2 people

    Regular ventilation will be carried Continue reading
  • Which is the meal place in the facility?

    2F banquet hall or 1F PATRIE.
  • Is there a souvenir shop in the facility?

    There is a shop on the 1st floor of the hotel.
    We hold fairs every month, and are enriched with national sweets and local souvenirs that areContinue reading
  • Is there a convenience store nearby?

    FamilyMart and LAWSON are a few minutes' walk away.Please ask the front desk for a detailed location.We will show you on the map.
    Drink vendContinue reading
  • Do you have a refrigerator?

    All rooms have an empty refrigerator, so you can bring your own drinks.Please turn on the power before using.
  • Is there a parking lot?

    There is a two-story reinforced parking lot diagonally across from the hotel.(For a charge)
  • Is there a parking space for wheelchairs?

    There is a parking space for the wheelchair in the main entrance, but since the number is limited, please tell us at the time of reservationContinue reading
  • Do you rent wheelchairs?

    We have two ready.Please feel free to ask the front desk.
    Please note that wheelchairs are only available within the facility, so please undContinue reading
  • Do you support barrier-free?

    Wheelchair-accessible facilities are available within the facility, but there are no rooms that are fully accessible for barrier-free, so asContinue reading
  • Will you keep my luggage after check out?

    Of course before check-in, we will keep your luggage even after check-out.
    Please enjoy sightseeing readily.
  • About baggage shipping (advance shipment to hotel)

    After contacting us in advance, we will keep your luggage until check-in except valuables and dangerous goods.Please be sure to fill in yourContinue reading
  • About baggage shipping (shipment from hotel)

    Yamato Transport, Yu-Pack is available. Please bring it to the front desk.
  • Is there a beauty salon salon?

    There is no beauty salon salon in this facility.


  • Can you arrange a massage?

    Massages can be arranged until 23:00.
    We will arrange a masseuse from the outside.Please contact the front desk for details such as availabiContinue reading
  • Is there a place where I can eat around?

    Many restaurants are within walking distance from our hotel.Please eat deliciously the seasonal taste of the Sea of ​​Japan.
    A surrounding mContinue reading
  • Can you stay with pets?

    I'm sorry.Unfortunately we can not accept pet's room.Please understand that we cannot accept pets with you.
    In addition, it is possible to uContinue reading

Reserve·Contact us

Please feel free to contact us if you have any questions.