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- Frequently Asked Questions
0857-20-0101
Please tell me the check in time and check out time
Normal check-in is from 15 o'clock and check-out time is at 10 o'clock.Is there a non-smoking room?
From March 1, 2020, all rooms will be non-smoking.For customers who smoke, we have one smoking booth on the first floor and one on the secon…Continue readingCan I connect the Internet in the rooms?
Internet connection is possible with your personal computer or smartphone. Free Wi-Fi is available, so please check your password at the fro…Continue readingIs there a vending machine for drinks / cigarettes?
Vending machines for juices, alcoholic beverages, snacks, etc. are located on the 1st floor of the hotel.
We do not have a cigarette vending…Continue readingIs there a public bath?
On the 1st floor of the hotel, there is a natural hot spring bath "Oshidori-no-yu".
◆Bath time:6:00 am to 9:30 pm 15:00 to 24:00 pm
Rinse-in…Continue readingAbout the sauna
There is a sauna for both men and women in the public bath.
■Available time:17:00-23:00 Up to 2 people
Regular ventilation will be carried …Continue readingIs there a souvenir shop in the facility?
There is a shop on the 1st floor of the hotel.
We hold fairs every month, and are enriched with national sweets and local souvenirs that are…Continue readingIs there a convenience store nearby?
There is a Seven-Eleven about a minute's walk away, and a Family Mart and LAWSON about two minutes away.
Please ask the front desk for a det…Continue readingDo you have a refrigerator?
All rooms have an empty refrigerator, so you can bring your own drinks.Please turn on the power before using.Is there a parking lot?
There is a two-story reinforced parking lot diagonally across from the hotel.(For a charge)Is there a parking space for wheelchairs?
There is a parking space for the wheelchair in the main entrance, but since the number is limited, please tell us at the time of reservation…Continue readingDo you rent wheelchairs?
We have two ready.Please feel free to ask the front desk.
Please note that wheelchairs are only available within the facility, so please und…Continue readingDo you support barrier-free?
Wheelchair-accessible facilities are available within the facility, but there are no rooms that are fully accessible for barrier-free, so as…Continue readingWill you keep my luggage after check out?
Of course before check-in, we will keep your luggage even after check-out.
Please enjoy sightseeing readily.About baggage shipping (advance shipment to hotel)
After contacting us in advance, we will keep your luggage until check-in except valuables and dangerous goods.Please be sure to fill in your…Continue readingAbout baggage shipping (shipment from hotel)
Yamato Transport, Yu-Pack is available. Please bring it to the front desk.Can you arrange a massage?
Massages can be arranged until 23:00.
We will arrange a masseuse from the outside.Please contact the front desk for details such as availabi…Continue readingIs there a place where I can eat around?
Many restaurants are within walking distance from our hotel.Please eat deliciously the seasonal taste of the Sea of Japan.
A surrounding m…Continue readingCan you stay with pets?
I'm sorry.Unfortunately we can not accept pet's room.Please understand that we cannot accept pets with you.
In addition, it is possible to u…Continue reading
Reserve·Contact us
Please feel free to contact us if you have any questions.