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  2. Frequently Asked Questions

Frequently Asked Questions

  • Please tell me the check in time and check out time

    Normal check-in is from 15 o'clock and check-out time is at 10 o'clock.
  • Is there a non-smoking room?

    From March 1, 2020, all rooms will be non-smoking.For smokers, we have one smoking booth on the 1st floor and one on the 2nd floor, so pleasContinue reading
  • Can I connect the Internet in the rooms?

    Internet connection is possible with your personal computer or smartphone. Free Wi-Fi is available so please check your password at the fronContinue reading
  • Is there a rental computer?

    There is no rental computer.
  • Is there a vending machine for drinks / cigarettes?

    Vending machines for cigarettes, juices, alcoholic beverages, snacks, etc. are located on the first floor of the hotel.
    There is also a convContinue reading
  • Is there a public bath?

    On the first floor of the hotel, there is a natural hot spring public bath "Oshidori-no-yu"
    ◆Bath time: 6:00 AM to 9:30 AM, 12:30 pm to 24:0Continue reading
  • About sauna

    Both men and women have a sauna in the public bath, and there is a water bath as well.
    ■Available between 17:00 and 23:00.
  • Which is the meal place in the facility?

    Please use the Japanese restaurant "PATRIE" on the 1st floor of the hotel.
    ◆Opening Hours
    ·Morning/7: 00 to 10: 00
    ·Noon/11: 30 to 14: 00(LaContinue reading
  • Is there a souvenir shop in the facility?

    There is a shop on the 1st floor of the hotel.We carry out fairs every month, stocks of nationwide confectionary which can not be obtained lContinue reading
  • Is there a convenience store nearby?

    There is LAWSON about 3 minutes on foot. Please ask the front desk for a detailed location.We will show you on the map.
    Drinks and cigaretteContinue reading
  • Do you have a refrigerator?

    There is an air refrigerator in all rooms, so you can bring drinks etc.Please turn on the power before using.
  • Is there a parking lot?

    There is a two-story reinforced concrete parking lot (free of charge) at our hotel's oblique, please stop in the vacant space.
  • Is there a parking space for wheelchairs?

    There is a parking space for the wheelchair in the main entrance, but since the number is limited, please tell us at the time of reservationContinue reading
  • Is there a wheelchair rental?

    We have two preparations.Please feel free to ask the front desk.Please note that wheelchairs are only available within the facility, so pleaContinue reading
  • Do you support barrier-free?

    Although it is possible to move in the wheelchair within the facility, there is no room for complete barrier-free, so assistance is requiredContinue reading
  • Will you keep my luggage after check out?

    Of course before check-in, we will keep your luggage even after check-out.Please enjoy sightseeing readily.
  • About baggage shipping (advance shipment to hotel)

    After contacting us in advance, we will keep your luggage until check-in except valuables and dangerous goods.Please be sure to fill in yourContinue reading
  • About baggage shipping (shipment from hotel)

    Yamato Transport, Yu-Pack is available. Please bring it to the front desk.
  • Is there a beauty salon salon?

    Please use the relaxation salon "Let's Relax" on the first floor of the hotel.
    ◆Opening Hours, 11:00 to 24:00(Final receptionist, 23: 00)
    BContinue reading
  • Can I arrange a massage?

    We can arrange massage until 23 o'clock.(50 minutes, ¥ 4,000)
    We will arrange a massager from outside.Please contact the front desk for avaiContinue reading
  • Is there a place where I can eat around?

    Many restaurants are within walking distance from our hotel.Please eat deliciously the seasonal taste of the Sea of ​​Japan.
    A surrounding mContinue reading
  • Can you stay with pets?

    I'm sorry.Unfortunately we can not accept pet's room.Please note that you can not keep your pets with you.
    In addition, it is possible to usContinue reading

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Please feel free to contact us if you have any questions.